Notifications
Open Settings → Notifications to choose which optional emails you get. Account, billing, security and team emails are always sent.
What OutSurface emails
| When | Category | |
|---|---|---|
| Welcome | You sign up | Always |
| Team invite / teammate joined | Someone is invited or accepts | Always |
| Workspace set up | Guided setup finishes | Always |
| Password reset | You request it | Always |
| Trial started, ends in 3 days / 1 day | Trial lifecycle | Always |
| Receipt | Every payment and renewal | Always |
| Upcoming auto-debit | The day before an Indian card/UPI renewal | Always |
| Payment problem, paused, cancelled, resumed | Billing changes | Always |
| Content ready for review | New drafts (hourly, grouped, with images) | Content ready |
| Published, share kit | Posts and articles go live | Content published |
| New lead, hot lead | Leads arrive or become hot | Leads |
| Assigned to you | A conversation is assigned or escalated | Social inbox |
| Negative mention, daily digest | Listening | Listening |
| Ad plan launched, recommendations, account needs attention | Ads | Ads |
| Usage limits | 80% and 100% of a monthly limit | Usage limits |
| Weekly digest | Mondays | Weekly digest |
| New referral, commission earned | Partner program | Partner |