Conversion tracking
Sending your CRM results back to the ad networks lets them optimise for real customers, not clicks.
How it works
- Campaigns launched from OutSurface add tracking to their links (campaign ID, plus Google’s click ID automatically and ChatGPT’s click reference).
- The AI traffic snippet remembers these when someone lands on your site; your forms and lead magnet pages send them with the lead.
- Every 20 minutes, new leads and won deals are sent to each connected network with email and phone hashed for privacy:
– Meta — Conversions API (Lead, Purchase)
– Google — enhanced conversions for leads / click conversions
– ChatGPT — Conversions API (leads and orders; events from the last 7 days only)
Set it up per network
On each ad account in Integrations, click Tracking:
- Meta — pick the Facebook page ads run from and your pixel
- Google — choose a conversion action of type Import (create one in Google Ads under Goals → Conversions → New → Import → CRM)
- ChatGPT — paste your Pixel ID and Conversions API key
Turn sending on or off in Recommendations and guardrails (Guardrails).